Customer Service

For Questions & Needs:

We look forward to serving you.

Please reach out to our customer service team at:

We are also happy to consult with you one-on-one regarding what sweater size would be the best for you.

Emails will be responded to as soon as possible.


Items are shipped from our office in Brooklyn, NY. Please allow 3-4 business days for your package to be prepared to send (unless there is a Pre-Order situation on the Self Care Sweater). Once shipped, the shipping time is determined by the shipping speed selected at checkout.  

Once your order has shipped, you will receive a confirmation email with your tracking number on it. That confirmation email will go through the email that you used when you ordered, so please check that email’s inbox and spam folder if you don't see it.


*For our sale items, all sales will be a FINAL SALE. 

*For the Self-Care Sweater, returns are available within 14 days of receiving your purchase. 

Please send your Self-Care Sweater package to: 

A Shop About Love / Kofoed
50 Bellevue Road
Highland, NY 12528

Thank you!

Product Reviews:

Customer reviews are our favorite thing! If you have a spare minute and would like to tell us about your experience with any of your items, we'd be thrilled. It makes our day to hear from you! Please send us a note at