Customer Service

For Questions & Needs:

We look forward to serving you with all the LOVE and kindness we've got!

Please reach out to our customer service team at:

We are also happy to consult with you one-on-one regarding what sweater size would be the best for you.

Emails will be responded to as soon as possible.


Items are shipped from our office in Brooklyn, NY. Please allow 3-4 business days for your package to be prepared to send. From there, the shipping time is determined by the shipping speed selected at checkout.  

Once your order has shipped, you will receive a confirmation email with your tracking number on it. That confirmation email will go through the email that you used when you ordered, so please check that email’s inbox and spam folder if you don't see it.



Right now, with everything marked at 50% off, all sales will be a FINAL SALE. Thanks so much!

Product Reviews:

Customer reviews are our favorite thing! If you have a spare minute and would like to tell us about your experience with any of your items, we'd be thrilled. It makes our day to hear from you! Please send us a note at